Access our application portal to submit a case
Pepper Money Home

For Brokers

What We're About

Realising their ambitions. And yours

At Pepper Money, we exist to help you and your customers succeed. We look for opportunities to say yes, rather than reasons to say no.

We understand that brokers have a range of different needs – because your customers do, too. These clients may want to take the next step in their homeowning journey – or move on from a difficult financial situation. You want to give them the best service, in the most efficient and profitable ways.

We’re here to help you both fulfil your ambitions. By offering simple, inclusive products. By having a human approach to decision-making. By being easy to work with. And by providing specialist expertise you can rely on.

After all, when you keep an open mind and listen to people, everyone succeeds.

WHAT WE DO

Why we help people succeed

By offering simple, inclusive products

With broad criteria. Competitive pricing. And a positive lending attitude. When you put it all together, it means 
you’re able to help more of your customers.

By taking a human approach to decision-making

We consider people, not credit scores. So you get a fairer – and often more generous – lending decision.
Pepper Money Home
Pepper Money Home

By being easy to work with

Enjoy direct access to a decision maker. Clear, timely communication. And smoother case managment thanks to our online portals.

By providing specialist expertise you can rely on

You’ll hear it in the dedicated support you receive  over the phone and see it in the way we handle your files.

What We Offer

Find the right product for your customers

Pepper Residential Mortgages

Residential Mortgages

Our product range is secured around your customers most recent financial event including CCJs and defaults.

Pepper Second Charge Mortgages

Second Charge Mortgages

We will help you find the right second charge mortgage deal for your customer based on their individual circumstances.

Pepper First Homes Mortgages

First Homes Mortgages

First Homes is a government scheme that provides Hopeful Homeowners the option to purchase a new build home.

Pepper Right to Buy Mortgages

Right to Buy Mortgages

We understand real-life happens and blips should not prevent ambitious Hopeful Homeowners from buying a home.

Pepper Help to Buy Mortgages

Help to Buy Mortgages

We’re here to help your customers take their first steps on the property ladder with out Help to Buy range.

Pepper Money Shared Ownership

Shared Ownership Mortgages

Our Shared Ownership Mortgage products can help your customers to buy a share of a new build property.

Resources

Our intermediary toolkit has all the information you need

Check out our Product Guides, Criteria Guides, Calculators, Packaging Guide and more.

What We're Working On

Our latest service levels

Our latest Pepper Money service levels show how quickly we’re currently processing mortgage applications on behalf of our customers. 

April 16, 2025 11:30 am

Our call capacity (average)

9am - 11am
12pm - 3pm
4pm - 5pm

Working on DIP referrals received on:

15th April

Working on applications received on:​

15th April

Responding to application portal broker messages received on:​

15th April

Currently reviewing valuations received on:​

15th April

Reviewing offer assessment sent to our underwriters on:​

15th April

Answering calls in less than (average speed):​

< 2 minute(s)

Articles & Blogs

A little further reading

If you’d like to dig deeper, read our articles and blogs for the best Homeowner Loan content and insight.