Access our application portal to submit a case

WHAT WE’RE ABOUT

Realising their ambitions
And yours

At Pepper Money, we exist to help you and your customers succeed. We look for opportunities to say yes, rather than reasons to say no.

We understand that brokers have a range of different needs – because your customers do, too. These clients may want to take the next step in their homeowning journey – or move on from a difficult financial situation. You want to give them the best service, in the most efficient and profitable ways.

We’re here to help you both fulfil your ambitions. By offering simple, inclusive products. By having a human approach to decision-making. By being easy to work with. And by providing specialist expertise you can rely on.

After all, when you keep an open mind and listen to people, everyone succeeds.

WHAT WE DO

Why we help people succeed

By offering simple, inclusive products

With broad criteria. Compe1itive pricing, And a positive lending attitude. When you put it altogether, it means 
you’re able lo help more of your customers.

By taking a human approach to decision-making

We consider people, not credit scores. So you get a fairer – and often more generous – lending decision.

By being easy to work with

Enjoy direct access to a decision maker. Clear, timely communication. And smoother case managment thanks to our online portals.

By providing specialist expertise you can rely on

You’ll hear it in the dedicated support you receive  over the phone and see it in the way we handle your files.

WHAT WE OFFER

Find the Why product for your customers

Residential Mortgages

Our product range is secured around your customers most recent financial event including CCJs and defaults.

Second Charge Mortgages

We will help you find the right second charge mortgage deal for your customer based on their individual circumstances.

First Homes Mortgages

First Homes is a government scheme that provides Hopeful Homeowners the option to purchase a new build home.

Right to Buy Mortgages

We understand real-life happens and blips should not prevent ambitious Hopeful Homeowners from buying a home.

Help to Buy Mortgages

We’re here to help your customers take their first steps on the property ladder with out Help to Buy range.

Shared Ownership Mortgages

Our Shared Ownership Mortgage products can help your customers to buy a share of a new build property.

RESOURCES

Our intermediary toolkit has all the information you need

Check out our Product Guides, Criteria Guides, Calculators, Packaging Guide and more.

WHAT WE’RE WORKING ON

Our latest service levels

Our latest Pepper Money service levels show how quickly we’re currently processing mortgage applications on behalf of our customers. 

December 21, 2024 10:15 am

Our call capacity (average)

9am - 11am
12pm - 3pm
4pm - 5pm

Working on DIP referrals received on:

17th December

Working on applications received on:​

17th December

Responding to application portal broker messages received on:​

17th December

Currently reviewing valuations received on:​

17th December

Reviewing offer assessment sent to our underwriters on:​

17th December

Answering calls in less than (average speed):​

< 2 minute(s)

ARTICLES & BLOGS

A little further reading

If you’d like to dig deeper, read our articles and blogs for the best Homeowner Loan content and insight.